AI Twin legal
Contact Us
Last updated: September 30, 2026
We are happy to help with questions about your account, subscription, billing, refunds, privacy, or anything else related to AI Twin.
Customer Support
Email: hello@myaitwin.com
We aim to reply as soon as possible, usually within a few business days. To help us find your account quickly, please write from the email address you used for your purchase, or include it in your message.
Subscriptions, Cancellations and Refunds
You can cancel your subscription at any time as described in our Subscription Terms. Refund requests are handled under our Money-Back Policy. For either request, email hello@myaitwin.com from the email address associated with your purchase.
Privacy Requests
To access, correct, export or delete your personal data, or to ask about how we use it, email hello@myaitwin.com. Our Privacy Policy explains your rights and how we handle requests.
Company Information
AI Twin is operated by:
- Company: PMC Baltic FZ-LLC
- Licence number: 45001684
- Registered address: SFFO0507 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
- Email: hello@myaitwin.com
In an Emergency
AI Twin is not an emergency or crisis service, and our support team cannot provide crisis help. If you or someone else may be in immediate danger, contact your local emergency services or a crisis line immediately.